Special Blend of Services Helps Win Starbucks™ Award!

RACINE, WI (November 3, 2010) – Retail Maintenance Service (RMS, Inc.) has been designated a "Be Involved" Award Winner by Starbucks™.

Deanna McClure, Project Coordinator for RMS, Inc., accepted the award praising the company in part for "Consistent high level performance and going above and beyond in completing scope tours for the Board of Directors Meeting". RMS, Inc. was tasked with completing seven comprehensive cosmetic remodels in less than two and a half weeks.

No problem—the jobs were completed on schedule with the help of third shifts, weekends, and lots of Starbucks coffee.

In addition, the award cited RMS, Inc. for "continued positive trends toward a Service Level Agreement (SLA) of 95%" fulfilling work orders classified as "Emergency" (Arrive within 4 Hrs/ Complete within 24 Hrs) and "Urgent" (Arrive within 24 Hrs/Complete within 48 Hrs). Also factoring in was "earning the highest number of work order dispatches in Area 30 Chicago"—where RMS, Inc. services the majority of the local franchisee's 111 locations.

Recipients of the Starbucks award can "Be Involved in the Store...in the Company...or in the Community".

RMS, Inc. is a national facility maintenance and management company which combines self-performing capabilities with enhanced contract services in order to offer complete facility solutions as a single source provider. Industries served include Retail, Restaurant, Banking, Hospitality, Healthcare, Industrial, and Commercial.

The company offers on-demand building services for numerous trades including general repair, plumbing, electrical, HVAC, painting, flooring, roofing, landscaping, parking lots, snow removal, and capital improvements. Their custom facility solutions include a Complete Facility Solutions Model, Integrated Facility Management Services, Technical Support, and Staffing Services.

Founded in 1992 RMS, Inc. is conveniently headquartered between Chicago and Milwaukee in Racine, WI. The company has employees in 12 states and regional field operations offices in San Francisco, Phoenix, Dallas, and Tampa and completes over 700 general maintenance service calls each week and services over 35,000 customer locations nationwide.

For More Information Contact:
Brad Podojil
Director of Business Development
1/800/280/7383 x724
Brad.Podojil@ascentialcorp.com